Home Technical Support & App Settings The app is slow, freezing, or showing a network error. What should I do?

The app is slow, freezing, or showing a network error. What should I do?

Last updated on Aug 01, 2025

We are sorry you are having this problem. Here are a few simple steps you can try first to fix it:

  1. Restart the app: Close the LinqiApp completely and open it again.

  2. Check your internet connection: Make sure you have a strong Wi-Fi or mobile data connection.

  3. Update the app: Go to the App Store or Google Play Store to see if there is a new version of our app. If you still have an issue after trying these steps, please contact our support team for more help.