Technical Support & App Settings

The app is slow, freezing, or showing a network error. What should I do?

We are sorry you are having this problem. Here are a few simple steps you can try first to fix it: 1. Restart the app: Close the LinqiApp completely and open it again. 2. Check your internet connection: Make sure you have a strong Wi-Fi or mobile data connection. 3. Update the app: Go to the App Store or Google Play Store to see if there is a new version of our app. If you still have an issue after trying these steps, please contact our support team for more help.

Last updated on Aug 01, 2025

My microphone isn't working. How can I fix it?

We are sorry you are having a problem with your microphone. This issue is usually caused by app permissions. Here are the steps to fix it: Go to your phone’s Settings. Find LinqiApp in your list of applications. Tap on it and find the Microphone permission. Make sure the switch for the microphone is turned ON. If it is still not working, please try restarting your phone. If you continue to have issues, please contact our support team for more help.

Last updated on Aug 01, 2025

I found a bug or technical problem. How do I report it?

Thank you for helping us make LinqiApp better! Here are two easy ways you can report a bug or technical problem: 1. Inside the app: Go to Settings and tap the "Contact Us" button to send us a message directly. 2. On Instagram: You can also send us a direct message on our official Instagram page: https://www.instagram.com/linqiapp/

Last updated on Aug 01, 2025

How can I turn off notifications?

Here are the steps to change your notification settings: 1. Go to the Settings menu in the LinqiApp. 2. Find and tap on the "Notifications" section. 3. In this section, you can turn notifications on or off.

Last updated on Aug 01, 2025

I need more help. How can I contact the LinqiApp Team?

Inside the app: Go to Settings and tap the "Contact Us" button to send us a message directly. On Instagram: You can also send us a direct message on our official Instagram page: https://www.instagram.com/linqiapp/

Last updated on Aug 01, 2025

How can I change the app language?

Here are the steps to change your app language: 1. Go to the Settings menu in the LinqiApp. 2. Find and tap on the "App Language" section. 3. In this section, you can change your app language.

Last updated on Aug 01, 2025

How can I change the theme mode?

Here are the steps to change your theme: 1. Go to the Settings menu in the LinqiApp. 2. Find and tap on the "Theme mode" section. 3. In this section, you can turn on dark mode, light mode or system mode.

Last updated on Aug 01, 2025